If you would like to respond to a review, select Reply located on the bottom left of the review card. From there, you can create your own response or select one of the pre-populated responses. The pre-populated responses also allow you to edit the pre-determined text. Once your response is ready, submit it.
Once you have written your reply, you have two options: Send privately, which keeps the message private to that individual member, or Submit and post, which also publishes your response on the Rewards Network loyalty program websites.