CMS

Comment Management System

• What happened to the Comment Management System?
• How do I view ratings and member comments?
• How will ratings and reviews be displayed?
• Can I filter member reviews?
• What criteria can I use to sort comments and ratings?
• What if I applied filters but didn’t get any results?

Comment Management System

• Is logging in to My Rewards Network the only way I’ll know if a member leaves a comment?
• How do I respond to comments?
• How do I add my signature/name and contact information when I reply to a member comment?
• How do I send my response to a member comment?
• How should I respond to member comments?

Comment Management System

• Can I respond to a member if they didn’t provide an email address?
• How do I view comments that I’ve replied to?
• How do I forward a comment?
• How do I print comments?
• How do I share a comment on my restaurant’s Facebook page?