FAQ

Getting Started

• How do I log in to My Rewards Network?
• What if I didn’t receive an email?
• I forgot my login ID.
• I forgot my password, how do I reset it?
• How do I install the My Rewards Network web app?

User Management

• Is it possible to grant access to My Rewards Network to someone else at my restaurant without giving them my password?
• How do I remove a user from My Rewards Network?
• What information is available on My Rewards Network?
• How do I view information?

Analytics

• What data will I be able to see in the analytics section?
• What if I have multiple locations?
• What specific time period does the data reflect?
• How soon after a Rewards Network member dines at my restaurant will I see their data reflected in analytics?
• How do you calculate net member sales?
• What if I have a question you haven’t answered?