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(800) 422-5155 clientservices@rewardsnetwork.com

  1. My Rewards Network Help Center
  2. FAQ

FAQ

Getting Started

  • How do I log in to My Rewards Network?
  • What if I didn’t receive an email?
  • I forgot my login ID.
  • I forgot my password, how do I reset it?
  • How do I install the My Rewards Network web app?

User Management

  • Is it possible to grant access to My Rewards Network to someone else at my restaurant without giving them my password?
  • How do I remove a user from My Rewards Network?
  • What information is available on My Rewards Network?
  • How do I view information?

Analytics

  • What data will I be able to see in the analytics section?
  • What if I have multiple locations?
  • What specific time period does the data reflect?
  • How soon after a Rewards Network member dines at my restaurant will I see their data reflected in analytics?
  • How do you calculate net member sales?
  • What if I have a question you haven’t answered?

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