FAQ

Getting started

• How do I log in to My Rewards Network dashboard?
• What if I didn’t receive an email?
• I forgot my login ID.
• I forgot my password, how do I reset it?
• How do I install the Rewards Network app?

User management

• Granting multi-user access to the My Rewards Network dashboard.
• How do I remove a user from the My Rewards Network dashboard?
• What information is available on the My Rewards Network dashboard?

Analytics

• What data is available in the Analytics section?
• What if I have multiple locations?
• What specific time period does the data reflect?
• How soon after a Rewards Network member dines at my restaurant will I see their data reflected in Analytics?
• How do you calculate net member sales?
• What if I have a question you haven’t answered?