It is important to remain professional, courteous, and helpful, even in the face of criticism. How you manage positive and negative reviews can mean the difference between a loyal customer and the one that got away. For more information, read our blog post on responding to any kind of review.
Articles in this section
- How do I view ratings and reviews for multiple locations?
- Can I filter member reviews?
- What if I applied filters but didn’t get any results?
- Is logging in to the My Rewards Network dashboard the only way I’ll know if a member leaves a review?
- How do I respond to reviews?
- How should I respond to member reviews?
- How do I view reviews that I’ve replied to?
- How do I forward a review?